EE • Gree • All ranges
Fault Code EE Gree: EEPROM Memory Error
Fault code EE (or E-E) means the processor cannot read data from the EEPROM memory (the 'brain' that stores settings).
Proof status : Manufacturer reference needed for the exact range
Source: Gree Service Manual
Founder, AskMarcel.app
Founder of AskMarcel.app. Sheets are written from manufacturer documentation; the reference is shown when it has been verified.
In brief
Fault code EE on Gree All ranges means: Fault code EE (or E-E) means the processor cannot read data from the EEPROM memory (the 'brain' that stores settings). Most common cause: Temporary software bug, strong magnetic interference, or faulty memory chip. First action: Isolate the power supply at the circuit breaker for 5 minutes.. Call a registered engineer if the fault returns after basic checks or involves refrigerant work (F-Gas registered engineer required).
According to the Gree service manuals, if the ODU main board cannot read the EEPROM memory, it must be replaced.
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Gree code EE: Marcel picks this code up for All ranges and guides you, with the manufacturer reference when one exists.
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What does fault code EE on Gree mean?
Fault code EE (or E-E) means the processor cannot read data from the EEPROM memory (the 'brain' that stores settings).
Temporary software bug, strong magnetic interference, or faulty memory chip.
Symptoms
- Air conditioning locked
- Fixed EE display
Diagnosis
1. Power reset
- Isolate the power supply at the circuit breaker for 5 minutes.
- Restore power. If the error clears, it was a temporary bug.
Repair and return to service — Gree fault EE
Perform a power reset. If the error returns immediately, replace the main electronic control board.
When should you call an F-Gas engineer?
Contact an F-Gas registered engineer if the fault returns after basic checks, involves refrigerant charging, or requires PCB or compressor replacement on Gree All ranges.
Affected models
- Flexx Eco
- Flexx Ultra R32
- High Static Slim Duct
- Universal Floor Ceiling
- Livo Plus
Field context
This code occurs when the outdoor unit is powered but unable to communicate with its configuration memory. The installer should visually check the chip installation and the condition of the solder joints before concluding a hardware failure of the main electronic board or the control panel.
Frequently asked questions
What are the operational symptoms when fault code EE appears?
In cooling or dehumidification mode, the compressor stops while the indoor fan continues to run. In heating mode, the entire unit stops. The code is displayed on the LED screen of the outdoor unit (ODU) main board.
What is the diagnostic procedure if fault code EE persists?
First, check if the memory chip is correctly installed on the drive board. If the chip is present, inspect the solder joints and tracks for short circuits or deformation. If the chip is damaged or poorly soldered, or if the board still cannot detect the memory, replace the outdoor unit (ODU) main board or the control panel.
Is fault code EE specific to certain ranges like Livo Plus?
Yes, for some ranges like Livo Plus, fault code EE is accompanied by a specific display pattern: 3 seconds off, 15 flashes, 1 second off, 11 flashes. The solution remains the same: replace the outdoor control panel AP1.
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