Contact & Support

We reply fast — and properly.

No bots, no anonymous tickets. Whether it’s a stubborn error code or equipping your company, Marcel helps you unblock quickly.

How does Marcel help my technicians on an Atlantic heat pump?

Marcel

It identifies the error code and pulls up page 34 of the service manual instantly.

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Help center

Find usage guides and legal pages.

Everything you need to know about Marcel to boost your productivity in the field.

Download the Marcel app and go Pro when you’re ready.