In brief
Fault code U4 on Daikin Altherma 4 means: U4 typically indicates a communication problem between modules (UI, indoor unit, outdoor unit). Diagnosis should focus on the bus/links and power supply. Most common cause: Common causes: damaged communication cable, poor tightening, polarity reversal (depending on bus), electrical interference, module not powered. First action: Verify that each relevant module is correctly powered.. Call a registered engineer if the fault returns after basic checks or involves refrigerant work (F-Gas registered engineer required).
According to Daikin service documentation, the U4 fault code indicates a transmission anomaly between units or communication modules on the Altherma 4 multi-zone system.
U4 • Daikin • Altherma 4
Fault Code U4 Daikin Altherma 4: Communication Fault
U4 typically indicates a communication problem between modules (UI, indoor unit, outdoor unit). Diagnosis should focus on the bus/links and power supply.
Source: Daikin documentation (installer/service manual – according to product reference)

Équipe Ask Marcel
Techniciens CVC certifiés
Rédaction et validation terrain par des installateurs PAC, clim et chauffage. Données croisées avec plus de 50 000 fiches pannes documentées.
What does fault code U4 on Daikin mean?
U4 typically indicates a communication problem between modules (UI, indoor unit, outdoor unit). Diagnosis should focus on the bus/links and power supply.
Common causes: damaged communication cable, poor tightening, polarity reversal (depending on bus), electrical interference, module not powered.
Symptômes
- Persistent U4 error
- User interface not synchronised
- Complete shutdown or erratic operation
- Faults appearing during vibrations or mains fluctuations
Diagnostic
1. Check Power Supply to Modules
- Verify that each relevant module is correctly powered.
- Check fuses/protections and ensure no intermittent cut-out.
- Restart in the order recommended by the manufacturer.
2. Inspect and Test the Communication Link
- Check the cable routing (pinching, crushing, moisture).
- Verify tightness at terminals and absence of oxidation.
- If possible, test cable continuity and insulation.
3. Isolate a Faulty Module
- Disconnect/reconnect according to procedure to identify an unstable module.
- Verify that references/compatibilities are correct.
- If necessary, escalate to a service control (bus, PCB).
How to reset fault code U4 on Daikin?
Most U4 faults are resolved by correcting the communication link (cable/terminal) or an unstable power supply. If everything is compliant, suspect a module (PCB) and follow the Daikin service procedure.
When should you call an F-Gas engineer?
After adding an indoor unit or modifying bus wiring.
Affected models
- Altherma 4 Multi
Field context
After adding an indoor unit or modifying bus wiring.
Technical source data
The Daikin U4 signals a transmission anomaly between units or communication modules on the Altherma 4 multi-zone system.
Questions fréquentes
Can U4 be caused by a simple loose connection?
Yes. Insufficient terminal tightening or oxidation can be enough to cause a loss of communication.
Should I replace the communication cable?
Only if checks (continuity, insulation, connections) indicate a fault or if the cable is visibly damaged.
U4 appears after electrical work: why?
Wiring reversal, interference, or a module not powered after intervention are common causes.
Besoin d'aide pour ce diagnostic ?
Marcel analyse vos codes erreur et vous guide pas à pas avec des réponses sourcées.

